FAQs

Where are Buddycare products made?

All Buddycare grooming products are crafted and packaged at our in house facilities in Hertfordshire, United Kingdom. Our factory is independently accredited with internationally recognised ISO 9001 and GMP (Good Manufacturing Practices) 22716 standards, ensuring that every product is produced to the highest quality. This allows us to maintain complete control over the entire process, from manufacturing to dispatch.

Can I use Buddycare shampoos and conditioners on my puppy or kitten?

Our dog shampoos and conditioners are suitable for all breeds of puppies and kittens over 8 weeks.

Are Buddycare products tested on animals?

None of our products are tested on animals!

Buddycare’s healthy, happy credentials and commitment to animal welfare means you can enjoy peace of mind with every wash.

It’s grooming you can feel good about.

Are Buddycare products vegan?

All of our products are vegan apart from Salmon Oil.

Why choose Buddycare and what makes us different?

Our Values...

Honesty: We believe in transparency and integrity in all our actions.

Innovation: We embrace creativity and are always eager to explore new ideas and try new things.

Passion: As a team of dedicated pet lovers, our love for animals drives everything we do.

Quality: We are committed to delivering the highest standards in every product we create.

Sustainability: We strive to be environmentally responsible, ensuring our practices and products are kind to the planet.

Can't find what you're looking for?

If you have a question, please do not hesitate to contact us and someone from our customer service team will get back to you as soon as possible.

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